How to have difficult conversations with more ease and less stress.

There's no getting around the need to have difficult conversations. In fact not having them sooner rather than later can cause you more trouble than having the conversation itself! I've learnt this the hard way and I can teach you how to have those conversations with more ease


My online course will teach you what I now know.

I've lost count of the number of people I work with who have been dealing with a particular problem or a particular person for years, all because they've been unable to have that difficult yet necessary conversation that would have turned it all around. Do you relate to that at all? Are you dealing with something now because you haven't had a difficult conversation that would solve the situation in one way or another? I know that I've been there and wished that I had taken action sooner.  I can teach you what I have done to enable myself to do this with more ease and what now many of my client are doing too.

Two people having a difficult conversation

Sonia is a wonderful trainer and coach. Her passion for what she's teaching and for helping her students understand and progress is palpable. Plus she's a lot of fun too!

Course participant

BNP Paribas

What you will learn


What makes a conversation difficult.
What beliefs and values are getting in the way for you and how to change this
Where and how to start
How to get into the other person's shoes and what this will do to help you
How to make sure your language helps you rather than gets you into deep water
The power of listening and validation
How to build both your confidence and courage
Emotional control - how to make sure your emotions help you

I will take you step by step through a process that will ensure that you have the conversation you want to have and do it productively and with more ease.

Knowing where and how to start, what gets in the way for you, understanding the perspective of the person you are having the conversation with, listening at a level you may not have done before, controlling your emotions and gaining the confidence and courage you need to have any conversation you have to have - all will be covered on this course.

What else do you get?


Not only will you get the video lessons, but you will also get:

Conversation templates that you can use to prepare
Exercises to complete so that you build your confidence with practice
Opportunity to send in questions to a live and recorded monthly Q&A session hosted on zoom and facebook.
Downloadable transcripts of all the videos.
Lifetime access to all materials.

As you go through the course, one of the things you will find is that preparation is key to having this conversation, so we will provide you with exercises, materials, templates and processes to follow that will take the stress out.

Are you ready?...What are you waiting for?

I have thoroughly enjoyed working with Sonia over the last few months to optimise my leadership and business agility capabilities. Sonia’s engaging and warm manner combined with her direct questioning, practical tips and humour too has meant that although at times the topics of our conversations have been challenging for me, I have always come out of these feeling that I have a better understanding of what I need to do to move forward, why it’s important to me and how I can take action.

Nicola Richmond

Direct line group

Results from this course

4 key results

Reduce the stress caused by thinking about these conversations

Have a plan and a process that will help you have any difficult conversation wtih more ease

Nip problems or issues in the bud rather than have them go on for months if not years!

Be seen as a leader who has the confidence and courage to have the toughest conversations and get results.

Sonia Gavira

Lead with compassion, curiosity and care and the results will follow.

REGISTER YOUR SPOT NOW

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